With real-time fulfillment sync, retailers can automatically receive and display order tracking information as suppliers fulfill each item. This feature updates tracking details directly in the retailer’s store, giving customers real-time visibility into their order status. By streamlining the tracking process, Crowdship helps retailers enhance customer experience and reduce inquiries about order progress.
Crowdship’s fulfillment tracking automation is designed to provide retailers with real-time updates as suppliers complete shipments. Suppliers can fulfill orders in various ways: printing labels within Crowdship for instant tracking updates, uploading CSV files with batch tracking information, connecting external stores (such as Shopify) for seamless syncing, or manually entering shipment details for each order. This flexibility allows suppliers to choose the method that best fits their operations, ensuring that tracking information is accurately captured and relayed to retailers.
For retailers, this automated tracking flow ensures they always have the latest fulfillment information at their fingertips, regardless of the supplier’s preferred shipping method. As suppliers process orders, tracking details are automatically synced to the retailer’s store, giving customers access to real-time order updates. This reduces the need for retailers to manage tracking manually, saving time and ensuring that every order reflects the latest status.
By automating tracking updates across multiple fulfillment methods, Crowdship simplifies the post-purchase experience for retailers and enhances customer satisfaction. Real-time visibility into shipments fosters trust, minimizes support inquiries, and improves overall transparency between retailers, suppliers, and customers. With this feature, retailers can focus on growth and customer engagement, knowing that tracking details are always accurate and up-to-date in their store.
